Recently, the academic Ombudsman has received problems related to the difficulties of studying online. It happens that minor communication difficulties become serious problems. The coronavirus pandemic has put us in an extremely difficult situation. We must adapt to new conditions. Isolation is a temporary situation and our strength is that we are all in it. Let us remember the need for mutual kindness, i.e. kindness, patience and gratitude. Let us be kind to each other. In case of communication difficulties, please contact us, we will do our best to facilitate it. We would like to remind you that The Psychological Counselling Centre of The University of Warsaw, which provides online consultation, also provides psychological support for students and employees during the coronavirus epidemic. For more information, please visit the CPP website: http://cpp.uw.edu.pl/